{"id":1218,"date":"2025-05-23T12:21:59","date_gmt":"2025-05-23T12:21:59","guid":{"rendered":"https:\/\/live.21lab.co\/eits\/?page_id=3"},"modified":"2026-05-31T04:24:03","modified_gmt":"2026-05-31T04:24:03","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/sapatarshi.in\/wpexample\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1.\u00a0 Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/Simprooglobal.com\/\">Simproo Business Solutions Private Limited<\/a> (\u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) is a software development and IT services company that provides custom application development, website development, and technology solutions to clients across various industries. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit our website (https:\/\/Simproo.co.in)<\/li>\n\n\n\n<li>Use mobile or web applications developed by us<\/li>\n\n\n\n<li>Engage with our services as a client or partner<\/li>\n\n\n\n<li>Interact with our team or platforms<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">2.1 Information You Provide to Us<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We collect information that you voluntarily provide when you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contact Us:<\/strong> Name, email address, phone number, company name, and message content<\/li>\n\n\n\n<li><strong>Request Services:<\/strong> Project requirements, technical specifications, and business information<\/li>\n\n\n\n<li><strong>Create Accounts:<\/strong> User credentials, profile information (for applications we develop)<\/li>\n\n\n\n<li><strong>Subscribe:<\/strong> Email address for newsletters or updates<\/li>\n\n\n\n<li><strong>Apply for Jobs:<\/strong> Resume, contact details, work experience, and qualifications<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">2.2&nbsp; Information Collected Automatically<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you visit our website or use applications developed by us, we may automatically collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Usage Data:<\/strong> Pages visited, time spent, navigation patterns<\/li>\n\n\n\n<li><strong>Device<\/strong> <strong>Information:<\/strong> IP address, browser type, operating system, device type<\/li>\n\n\n\n<li><strong>Cookies:<\/strong> Small data files stored on your device for analytics and functionality<\/li>\n\n\n\n<li><strong>Analytics:<\/strong> Website traffic, user behavior, and performance metrics<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">2.3 Application-Specific Data<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For mobile and web applications we develop for clients, data collection depends on the specific application requirements and may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Location Data:<\/strong> GPS coordinates, address information (if required by the application)<\/li>\n\n\n\n<li><strong>Media Files:<\/strong> Photos, videos, documents (based on app functionality)<\/li>\n\n\n\n<li><strong>User-Generated<\/strong> <strong>Content:<\/strong> Text entries, form submissions, uploaded files<\/li>\n\n\n\n<li><strong>Authentication<\/strong> Data: Login credentials, session tokens<\/li>\n\n\n\n<li>Transaction Data: Payment information, order history (for e-commerce applications)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Note: Specific data collection practices are detailed in each application\u2019s individual privacy policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.4. Client and Project Information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When working with clients, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\n<ul class=\"wp-block-list\">\n<li>Company information and business details<\/li>\n\n\n\n<li>Project specifications and requirements<\/li>\n\n\n\n<li>Communication records and meeting notes<\/li>\n\n\n\n<li>Feedback and project evaluation data<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3.\u00a0 How We Use Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use the collected information for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service Delivery:<\/strong> To provide and maintain survey services<\/li>\n\n\n\n<li><strong>Data Processing:<\/strong> To process and store survey data with accurate location tracking<\/li>\n\n\n\n<li><strong>Authentication:<\/strong> To authenticate users and maintain account security<\/li>\n\n\n\n<li><strong>Notifications:<\/strong> To send push notifications for survey updates and assignments<\/li>\n\n\n\n<li><strong>App Improvement:<\/strong> To improve app functionality and user experience<\/li>\n\n\n\n<li><strong>Data Integrity:<\/strong> To ensure data accuracy and authenticity<\/li>\n\n\n\n<li><strong>Security:<\/strong> To detect and prevent security threats<\/li>\n\n\n\n<li><strong>Legal Compliance:<\/strong> To comply with legal obligations and regulations<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4.\u00a0 Location Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our App uses location services extensively for coresoftware development, application development, and IT services<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Client Communication:<\/strong> To respond to inquiries, provide quotes, and communicate about projects<\/li>\n\n\n\n<li><strong>Application Development:<\/strong> To develop, test, deploy, and maintain applications for clients<\/li>\n\n\n\n<li><strong>Website Improvement:<\/strong> To analyze website usage and improve user experience<\/li>\n\n\n\n<li><strong>Technical Support:<\/strong> To provide customer support and troubleshoot issues<\/li>\n\n\n\n<li><strong>Project Management:<\/strong> To manage client projects, timelines, and deliverables<\/li>\n\n\n\n<li><strong>Marketing:<\/strong> To send newsletters, updates, and promotional materials (with consent)<\/li>\n\n\n\n<li><strong>Security:<\/strong> To detect and prevent security threats, fraud, and unauthorized access<\/li>\n\n\n\n<li><strong>Legal Compliance:<\/strong> To comply with legal obligations, regulations, and court orders<\/li>\n\n\n\n<li><strong>Business Operations:<\/strong> For accounting, billing, and internal business processes<\/li>\n\n\n\n<li><strong>Recruitment:<\/strong> To evaluate job applications and conduct hiring processe<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Note: You can control location permissions through your device settings. However, disabling location services will prevent the App from functioning properly as location data is mandatory for survey operations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5.\u00a0 Camera and Photo Access<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The App requires camera and photo library access to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Capture high-quality images for survey documentation<\/li>\n\n\n\n<li>Select and upload existing photos from your device gallery<\/li>\n\n\n\n<li>Automatically attach GPS coordinates to captured images<\/li>\n\n\n\n<li>Store images with associated survey metadata<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All images are uploaded securely to our cloud servers and stored with encryption.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6.\u00a0 Data Storage and Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We implement comprehensive security measures to protect your data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cloud Storage:<\/strong> Data is stored securely using Firebase Cloud Services<\/li>\n\n\n\n<li><strong>Encryption:<\/strong> Industry-standard encryption for data transmission (SSL\/TLS)<\/li>\n\n\n\n<li><strong>Local Security:<\/strong> Encrypted local storage on your device<\/li>\n\n\n\n<li><strong>Access Control:<\/strong> Restricted access to authorized personnel only<\/li>\n\n\n\n<li><strong>Regular<\/strong> <strong>Audits:<\/strong> Regular security audits and vulnerability assessments<\/li>\n\n\n\n<li><strong>Secure Authentication: <\/strong>Multi-factor authentication support<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7.\u00a0 Data Sharing and Disclosure<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.1 With Project Stakeholders<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Survey data may be shared with authorized project stakeholders and client organizations for legitimate project purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.2 Legal Requirements<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When required by law, legal processes, or government authorities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.3 Service Providers<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With trusted service providers who assist in app operations (detailed in Section 10).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.4 With Your Consent<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With your explicit consent for any other purpose.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Your Rights and Choices<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the following rights regarding your personal information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access:<\/strong> Request access to your personal information<\/li>\n\n\n\n<li><strong>Correction:<\/strong> Request correction of inaccurate data<\/li>\n\n\n\n<li><strong>Deletion:<\/strong> Request deletion of your data (subject to legal retention requirements)<\/li>\n\n\n\n<li><strong>Data Portability:<\/strong> Request export of your personal data in a portable format<\/li>\n\n\n\n<li><strong>Opt-out:<\/strong> Opt-out of certain data collection practices (may limit app functionality)<\/li>\n\n\n\n<li><strong>Withdraw<\/strong> Consent: Withdraw consent for data processing at any time<\/li>\n\n\n\n<li><strong>Lodge Complaint:<\/strong> Lodge a complaint with data protection authorities<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, please contact us at: <a href=\"mailto:sandip@Simproo.co.in\">sandip@Simproo.co.in<\/a> or <a href=\"mailto:sudhindra@Simproo.co.in\">sudhindra@Simproo.co.in<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9.\u00a0 Third-Party Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our App uses the following third-party services, each with their own privacy policies:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Firebase Services (Google)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Firebase Authentication:<\/strong> User authentication and account management<\/li>\n\n\n\n<li><strong>Cloud Firestore:<\/strong> Survey data storage and real-time synchronization<\/li>\n\n\n\n<li><strong>Firebase Cloud Messaging:<\/strong> Push notifications and messaging<\/li>\n\n\n\n<li><strong>Firebase Storage:<\/strong> Image and file storage<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Mapping Services<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Google Maps API<\/strong>: Location services and interactive maps<\/li>\n\n\n\n<li><strong>OpenStreetMap:<\/strong> Alternative map data source<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Note: Google services are governed by Google Privacy Policy available at:&nbsp; https:\/\/policies.googIe.com\/privacy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0<strong>10. Security Measures<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We implement advanced security measures to protect your data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Root\/Jailbreak Detection:<\/strong> The App will not function on compromised devices to ensure data security<\/li>\n\n\n\n<li><strong>SSL Certificate Pinning:<\/strong> Prevents man-in-the-middle attacks during data transmission<\/li>\n\n\n\n<li><strong>Secure Local Storage:<\/strong> Encrypted storage of sensitive data on device<\/li>\n\n\n\n<li><strong>Security <\/strong>Monitoring: Continuous monitoring for security threats<\/li>\n\n\n\n<li><strong>Regular Updates:<\/strong> Regular security patches and updates<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important Security Notice: <\/strong>For your protection, the App will not function on rooted or jailbroken devices. This is an intentional security measure to protect sensitive survey data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11.\u00a0 Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain your data according to the following schedule:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Survey Data:<\/strong> Retained for the duration of the project plus 7 years for legal compliance and audit purposes<\/li>\n\n\n\n<li><strong>Account<\/strong> <strong>Information:<\/strong> Retained while your account is active or as needed to provide services<\/li>\n\n\n\n<li><strong>Location<\/strong> Data: Stored permanently with survey records as legal documentation<\/li>\n\n\n\n<li><strong>Images:<\/strong> Stored permanently as part of official survey documentation<\/li>\n\n\n\n<li><strong>Device<\/strong> <strong>Information:<\/strong> Retained for security and troubleshooting purposes<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may request deletion of your account and personal information, but survey data may be retained for legal and compliance purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. Children\u2019s Privacy<\/strong><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Our App is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>13. <\/strong><strong>International Data Transfers<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\">Your data may be transferred to and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.<\/h4>\n\n\n\n<h2 class=\"wp-block-heading\">14. Changes to This Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Posting the updated policy in the App<\/li>\n\n\n\n<li>Updating the \u201cLast Updated\u201d date at the top of this document<\/li>\n\n\n\n<li>Sending push notifications for significant changes<\/li>\n\n\n\n<li>Requiring re-acceptance for material changes<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Your continued use of the App after such modifications constitutes acceptance of the updated Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1<\/strong>5.\u00a0 Legal Basis for Processing (GDPR Compliance)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contractual<\/strong> <strong>Necessity:<\/strong> To perform our contract with you (providing survey services)<\/li>\n\n\n\n<li><strong>Legitimate<\/strong> <strong>Interests:<\/strong> For our legitimate business interests (security, fraud prevention)<\/li>\n\n\n\n<li><strong>Legal<\/strong> <strong>Obligations:<\/strong> To comply with legal and regulatory requirements<\/li>\n\n\n\n<li><strong>Consent:<\/strong> Where you have given explicit consent<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">16.\u00a0 Contact Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Company Name:<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Simproo Business Solutions Private Limited<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Registered Office:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">WeWork Cinnabar Hills<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Embassy Golf Links Business Park SY# 13\/2, Location No 8, Challaghatta Bangalore-47, Karnataka \u2013 560 071 India<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:sandip@Simproo.so.in\">sandip@Simproo.so.in<\/a> <a href=\"mailto:sudhindra@Simproo.co.in\">sudhindra@Simproo.co.in<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>For Privacy-Specific Inquiries:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Please email with subject line \u201cPrivacy Policy Inquiry\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Document Information<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Document Title:<\/strong> Privacy Policy \u2013 LAMS Survey Mobile Application Version: 1.0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated:<\/strong> March 02, 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> March 02, 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2026 Simproo Business Solutions Private Limited.<\/strong> All rights reserved. This document is confidential and intended for authorized use only.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1.\u00a0 Introduction Simproo Business Solutions Private Limited (\u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) is a software development and IT services company that provides custom application development, website development, and technology solutions to clients across various industries. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you: Please read this privacy policy carefully. If [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1218","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sapatarshi.in\/wpexample\/wp-json\/wp\/v2\/pages\/1218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sapatarshi.in\/wpexample\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sapatarshi.in\/wpexample\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sapatarshi.in\/wpexample\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sapatarshi.in\/wpexample\/wp-json\/wp\/v2\/comments?post=1218"}],"version-history":[{"count":3,"href":"https:\/\/sapatarshi.in\/wpexample\/wp-json\/wp\/v2\/pages\/1218\/revisions"}],"predecessor-version":[{"id":2994,"href":"https:\/\/sapatarshi.in\/wpexample\/wp-json\/wp\/v2\/pages\/1218\/revisions\/2994"}],"wp:attachment":[{"href":"https:\/\/sapatarshi.in\/wpexample\/wp-json\/wp\/v2\/media?parent=1218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}